privacy policy

Last Updated: January 2026

Welcome to Elactree. We value your trust. This policy outlines how we handle your data when you visit www.elactree.com or utilize our services. We are committed to transparency and compliance with global E-commerce standards.

1. Information We Collect

We collect only the information strictly necessary to process your orders and provide support.

  • Personal Identity: Name, Email Address, Phone Number.
  • Transaction Data: Billing Address, Shipping Address, and Order History.
  • Technical Data: IP Address, Browser Type, and Device Information (for site security and fraud prevention).
Payment Data Security:
We do not store your credit/debit card numbers. All financial transactions are processed via secure, PCI-DSS compliant third-party gateways (e.g., Razorpay, Stripe).

2. How We Use & Share Data

We never sell your data. We share information only with essential service providers needed to operate our business:

Logistics Partners

We share your name, phone, and address with shipping carriers to deliver your order.

Payment Processors

To securely authorize payments and prevent fraud.

3. Cookies & User Rights

Cookies: We use cookies to remember items in your shopping cart and analyze site traffic. You may disable cookies in your browser settings, though this may impact the checkout process.

Your Rights: You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact our support team.